Magento Development Services

Magento 2 Open Source is the free, self-hosted, community-supported edition. You pay for hosting and development, not for the software. Adobe Commerce, formerly Magento Commerce, is the paid tier and adds B2B Commerce features such as company accounts and requisition lists, a drag-and-drop Page Builder, customer segmentation, staging and content preview, and optional Adobe-managed cloud hosting. Adobe Commerce is licensed against your store’s gross merchandise value, typically starting in the tens of thousands of dollars per year, so it tends to make sense once you genuinely need the built-in B2B tooling or want Adobe to run the infrastructure. Most merchants doing a few million or less in annual online revenue, without complex B2B requirements, are well served by Open Source alone. We run a short discovery call to map your feature list and projected GMV against both paths before recommending either.

The honest framing is that it is a rebuild, not an upgrade, and that is what determines the complexity. Magento 1 and Magento 2 differ enough architecturally that data migrates and code does not. Products, customers, and order history move reliably using the official Data Migration Tool. Themes and extensions do not port; they are rewritten or replaced. So the size of the project is set almost entirely by how much custom module code your Magento 1 install accumulated, and by how much of that is still genuinely used rather than left over from an abandoned initiative. We start with a code audit for exactly that reason. It routinely finds that a third of the custom code can simply be dropped, which is the cheapest possible way to reduce a migration estimate.

Magento performance problems almost always trace to one of four things: full-page cache misconfigured or being bypassed entirely, database queries running without appropriate indexes, third-party extensions doing expensive work on every page load, or server resources that were sized for a smaller catalogue. We start by profiling under real conditions with real traffic and a real catalogue, rather than synthetic tests, because the problems that matter usually only appear at scale. Cache configuration is the most common single win and frequently the cheapest. The most common hidden cause is an extension that looks harmless and issues an uncached query per product on category pages, which is invisible on a test catalogue of twenty items and severe on one of twenty thousand. We work a prioritised list rather than optimising everything at once, so each change can be measured.

Yes. ERP and CRM integrations are among the most common Magento engagements we take, covering SAP, Microsoft Dynamics, NetSuite, Salesforce, and bespoke internal systems. We build them as proper integrations rather than scheduled API calls: error handling, retry with backoff, conflict resolution rules for when both systems changed the same record, and monitoring that alerts when a sync stops. That last point matters more than it sounds. The failure mode that actually damages a business is not a loud error, it is a job that reports success while processing zero records, which can run unnoticed for weeks until someone spots that stock levels have drifted. We instrument for record counts rather than exit codes, and we define upfront which system is authoritative for each field, because that decision is expensive to change afterwards.

Yes. Retainer support covers security patches, extension updates, bug fixes, performance monitoring, and incremental feature work, with emergency support available for issues affecting a live store. Security patching deserves particular attention on Magento. The platform is actively scanned by automated tooling looking for known vulnerabilities, and in practice most real-world compromises exploit an unpatched third-party extension rather than the core. That means a patch routine covering only Magento core is doing perhaps half the job. We track extension advisories alongside core releases and test patches on staging before applying them, because Magento patches occasionally conflict with customisations and discovering that in production is a bad afternoon. If you would rather run this yourselves, we will document the routine so you can.

Yes. We deliver Magento projects for clients in the United States, Canada, and Switzerland, working across Indian Standard Time, North American time zones, and Central European Time so there is meaningful overlap with your team rather than a full-day round trip on every question. In practice the time zone spread is an advantage on migration work specifically, because cutovers and long-running data migrations benefit from being handled outside your business hours. Where it needs managing is the design and scoping phase, which depends on rapid back-and-forth. For those we schedule fixed overlapping windows rather than relying on asynchronous messages. We would rather set that expectation at the start than have you discover the working pattern three weeks into a project.