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Salesforce Commerce Cloud

Salesforce Commerce Cloud Development

Salesforce B2C Commerce development for enterprise brands. Custom cartridges, SFRA builds, Einstein AI features, Salesforce CRM integration, and multi-site global implementations delivered by experienced SFCC developers.

10+ clients servedClients across India, the US, Canada & Switzerland1 business day response, guaranteed

What is covered

Everything included in this service

01

Custom Cartridge Development

Bespoke SFCC cartridges for custom checkout flows, promotional logic, product recommendation widgets, loyalty integrations, and any functionality not available in standard SFCC or existing cartridges.

02

SFRA Implementation and Customization

Salesforce Reference Architecture (SFRA) storefront builds and customization. We implement SFRA correctly so that updates can be applied cleanly rather than creating an unmaintainable fork.

03

Einstein AI Product Recommendations

Configuration and customization of Einstein Product Recommendations across homepage, product detail pages, cart, and email. A/B testing strategy for recommendation strategies.

04

Einstein Search

Einstein Visual Search and semantic search implementation for improved product discovery. Custom ranking rules, search merchandising, and synonym management.

05

Salesforce CRM and Marketing Cloud Integration

Connecting B2C Commerce to Salesforce Service Cloud for customer service, Marketing Cloud for email and journey automation, and Sales Cloud for B2C-to-B2B account management.

06

Multi-Site and Global Implementation

Multi-site setup for multiple brands or regions from one SFCC instance. Multi-currency, multi-language, and per-site catalog configuration with shared infrastructure.

07

OCAPI and SCAPI Integrations

Custom integrations using SFCC's Open Commerce API (OCAPI) and Salesforce Commerce API (SCAPI) for ERP connections, PIM systems, OMS, and third-party services.

08

Performance and Site Optimization

SFCC storefront performance analysis, cacheable region optimization, CDN configuration, and page speed improvements for high-traffic global deployments.

How it works

Our process for this service

01

Technical discovery and architecture review

Week 1

Review of existing SFCC implementation (if applicable), cartridge inventory, current customizations, integration landscape, and business requirements. We identify risks before scoping work.

02

Specification and development plan

Week 2

Technical specification for custom cartridges, integration design documents, Einstein configuration plan, and a phased delivery plan with milestones.

03

Development and integration

Week 3 onward

Cartridge development, SFRA customization, Einstein configuration, and integration builds with sandbox and staging testing at each milestone.

04

UAT, go-live, and post-launch support

Final phase

User acceptance testing, performance testing under load, production deployment, and a post-go-live period of active monitoring and issue resolution.

Good fit for

Who this service is for

  • Enterprise brands already using Salesforce products (Service Cloud, Marketing Cloud, Sales Cloud) who want a unified commerce platform

  • Retailers with complex global requirements including multi-site, multi-currency, and multi-language needs

  • B2C brands needing Einstein AI for personalized product discovery and search at scale

  • Businesses with SFCC implementations that have become difficult to maintain due to poorly structured cartridge customizations

  • Companies being onboarded to SFCC by a systems integrator who need a development team for custom cartridge work

Tools and technologies

What we work with

Salesforce B2C CommerceSFRASFCC PipelinesEinstein AIEinstein Product RecommendationsEinstein Visual SearchSalesforce Service CloudSalesforce Marketing CloudOCAPISCAPIMuleSoftNode.jsStripeAdyenAkamaiContentful

FAQ

Common questions

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